Get 10% off orders $75+ at Timoteo, Cellblock 13, and Vaux by using members-only promo/discount/coupon code
“LL-2EEEBC5U” when you checkout. (No exclusions!)
Founded in Los Angeles in 2001, Timoteo has become a go-to-brand for stylish men around the globe.
Creative director Timoteo Ocampo created his underwear, swimwear, sportswear, and denim collections with
the vision of offering customers cutting-edge design, exceptional fit, and unparalleled quality.
Shop From the Latest Collection of Underwear, Swimwear, Gear, Sportswear, and Denim Collections at Timoteo.
Founded in Los Angeles in 2001, Timoteo has end up a go-to-brand for fashionable guys round the globe. Creative director Timoteo Ocampo created his underwear, swimwear,sportswear, and denim collections with the imaginative and prescient of providing clients modern day design, tremendous fit, and unparalleled quality.
Since it’s beginnings, Timoteo has grown to turn out to be one of the most identified world menswear brands. The line is presented at brick and mortar outlets on six continents and in almost each and every u . s . a . with the aid of Timoteo.net. Timoteo has additionally received focus for its advertising and marketing campaigns and video content, assisting to launch the careers of some of today’s pinnacle fashions and photographers.
It is thru dedication to core organisation values and it’s progressive and provocative advertising and marketing content material that Timoteo continues to extend and develop to prominence amongst the many men’s trend labels reachable to consumers.
In 2012, the Timoteo trend organization launched its new label, CellBlock thirteen Created and designed via Timoteo, CellBlock thirteen is the go to manufacturer for FASHION MEETS FETISH and human beings all over the world rely CellBlock thirteen as the one region to locate the modern day in ‘gear’.
Returns & Exchanges
Underwear and gadgets offered on sale or at a bargain can’t be exchanged or returned.
Return or alternate any unworn or unwashed merchandise via mail. Returns made inside 30 days of the order shipping date will be issued a refund much less transport to the unique structure of payment. The merchandise should be unworn and have all tags and be in the authentic packaging.
If you experience your object is broken or faulty please contact us without delay at firstname.lastname@example.org and encompass images and any applicable facts and we will get returned to you inside 4-5 commercial enterprise days.
Returning through mail?
Hold on to your product packaging for return delivery and e mail us at email@example.com or name us at 213-748-3495 for a RA no.
Address your bundle to:
1626 South Central Avenue
Glendale, CA. 91204
Use a trackable and insured delivery technique to return your package, with your order quantity truly printed on your transport label. We do now not receive COD returns. You will additionally get hold of an e-mail as soon as your return as been processed (make positive to take a look at your unsolicited mail folder). Once processed, please enable 1-3 commercial enterprise days for refunds to be credited lower back to your authentic shape of payment.
Please permit 1-2 weeks from the time you mail your return/exchange for it to be processed. We will e-mail you as soon as it is processed. If you have requested an exchange, we will waive the wellknown delivery rate on your new order if it is delivery to the US. If you would like to expedite the trade process, please return your authentic object and vicinity a new order for the object you want.
If you’ve got lost your packing slip and you are the authentic purchaser, log in to your Timoteo/CellBlock13 account and click on on Order Status. Click on the order you want to return, print out the Order Summary web page and consist of it with your return. You can additionally test the email order affirmation you obtained from us. Please supply both the order wide variety or the identify of the patron and delivery address so we are capable to discover the unique order.
Please note: Timoteo, LLC is no longer accountable for any returns that are misplaced or stolen whilst in transit.
TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.
The content material of this internet website consists of copyrighted materials, emblems andother proprietary information, which may also include, except limitation, text, software, photos, video, graphics, music, and sound. The selection, coordination, arrangement, and enhancement of such content, as nicely as in the content material authentic to TIMOTEO & CELLBLOCK thirteen are included through copyright. All rights are reserved. Use of any of our trademarks, carrier marks, or names as metatags on different internet web sites is prohibited barring prior authorization from TIMOTEO, LLC.
You agree now not to encumber, license, modify, publish, copy, sell, transfer, transmit, or in any way exploit, any of the content on this internet site, nor will you strive to do so. You agree no longer to copy, redistribute, put up or in any other case take advantage of cloth which you down load from this net web page barring the specific prior written permission of TIMOTEO, LLC. You in addition agree and well known that you shall no longer collect any possession rights by way of downloading fabric from this net site.
Content on this web page is TIMOTEO, LLC’s proprietary records or the proprietary facts of the birthday celebration that furnished the records to us. TIMOTEO & CELLBLOCK thirteen or such different events hold all rights, title, and pastime in that cloth and content. You may additionally no longer copy, distribute, republish, upload, post, or transmit this content material besides getting our approval in writing first. If you adjust or use the website in methods that TIMOTEO, LLC has now not accepted in writing, you violate our mental property rights.
TIMOTEO, LLC does now not solicit submissions, innovative materials, ideas, or guidelines different than these TIMOTEO & CELLBLOCK thirteen especially requests. All comments, feedback, suggestions, ideas, artwork, and different submissions disclosed, submitted, or supplied to TIMOTEO & CELLBLOCK thirteen on or with the aid of this web site or in any other case disclosed, submitted, or supplied in connection with your use of this web page shall be and stay TIMOTEO & CELLBLOCK 13’s property. Such disclosure, submission, or provide shall represent an task to TIMOTEO & CELLBLOCK thirteen of all international right, title, and activity in all copyrights and different mental residences in the material, as non-confidential, royalty-free, and in perpetuity.
It is our coverage to decline unsolicited tips and ideas. Notwithstanding our coverage with regard to unsolicited tips and ideas, any inquiries, feedback, suggestions, thoughts or different records you furnish us (collectively, “Submissions”) will be dealt with as non-proprietary and non-confidential.
If you make a submission, you signify and warrant that you very own or in any other case manipulate the rights to your submission. You similarly signify and warrant that such submission does no longer represent or comprise software program viruses, business solicitation, chain letters, mass mailings, or any shape of “spam.” You might also no longer use a false e mail address, impersonate any character or entity, or in any other case misinform us as to the beginning of any Submission. You agree to indemnify us for all claims springing up from or in connection with any claims to any rights in any Submission.
Sweepstakes, Contests and Similar Promotions
Any sweepstakes, contests, or comparable promoting made handy thru the TIMOTEO & CELLBLOCK thirteen web site may additionally be ruled with the aid of unique guidelines that are separate from this agreement. By taking part in any such sweepstakes, contest, or promotion, you agree to come to be difficulty to these rules, which can also fluctuate from the phrases and stipulations set forth herein. TIMOTEO & CELLBLOCK thirteen urge you to study the relevant rules, if any, which will be linked from the precise activity, and to assessment the Security and Privacy Statement, which, in addition to this Agreement, will govern any facts you publish in connection with such activities.
You apprehend that TIMOTEO & CELLBLOCK thirteen can’t and does now not promise, assurance or warrant that archives you down load thru the web will be free from viruses, worms, Trojan horses or different code that can also be destructive. You are accountable for enforcing adequate safeguards for yourself. TIMOTEO & CELLBLOCK thirteen does now not anticipate any accountability for your use of the internet.
USE OF THIS SITE IS AT YOUR OWN RISK. THE CONTENT IS PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TIMOTEO & CELLBLOCK thirteen DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE, TITLE, OR NON-INFRINGEMENT. TIMOTEO & CELLBLOCK thirteen DOES NOT WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. TIMOTEO & CELLBLOCK thirteen DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING ANY USE OF THE CONTENT OR ACCURACY. TIMOTEO & CELLBLOCK thirteen MAY MAKE CHANGES OR IMPROVEMENTS AT ANYTIME. YOU ASSUME THE ENTIRE COST OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. TIMOTEO & CELLBLOCK thirteen MAKES NO WARRANTY THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS. TIMOTEO & CELLBLOCK thirteen ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.
All of the facts on this website is modern-day solely as of the date it is posted.
TIMOTEO & CELLBLOCK thirteen may additionally have hyper-links on this website to different web sites that we suppose you may find interesting. Such different websites are no longer below our manipulate and consequently we have now not reviewed them and we are no longer accountable for their content. You click on via at your very own risk, and TIMOTEO & CELLBLOCK13 makes no illustration or warranties about the content, completeness or accuracy of the websites hyper-linked to this site. A hyperlink to the web site does now not mean our endorsement or approval of its content or source.
All trademarks, provider marks, and logos, text, copyrightable situation matter, images, graphics, designs and merchandise acting on this web page belong to TIMOTE,LLC. No images, emblems or photos can also be used in any shape in anyway except the specific permission of Timoteo, LLC or their respective owners. Copyright 2013 Timoteo ® and CellBlock thirteen ® are registered logos owned via Timoteo, LLC. All Rights Reserved.
FREQUENTLY ASKED QUESTIONS
Q: What price sorts are accepted?
A: We take delivery of the following tenders: Visa, Mastercard, American Express, & Discover.
Q: How many promotional codes can I use on a single order and are there any restrictions?
A: We provide a range of promotional codes to our customers such as present with purchases, free shipping, proportion off, and greenback quantity off. A whole of 1 promotional code can be used at checkout as lengthy as they are now not two economic codes, such as share off or greenback off. Promotional codes may additionally cut out positive objects or classes of merchandise.
Q: What is an on line purchasing account and the advantages of having one?
A: The on-line purchasing account serves as a swifter checkout system for our customers. By having an on line purchasing account our clients have the functionality to: view order history, manipulate e mail preferences, retailer their preferred gadgets to view later, and shop their billing and delivery information.
Q: How will I be aware of which provider will ship my merchandise?
A: Orders positioned on Timoteo.net will ship thru one of the following: FedEx, or the United States Postal Service (USPS). Standard transport orders will ship by using FedEx 2Day Air or Fed Ex Ground, relying on your zip code. Orders shipped Overnight, Rush, or Saturday shipping will ship through FedEx whilst shipments to US Territories, APO/FPO, and PO Boxes will be shipped with the aid of USPS. Once your order is shipped you properly acquire a affirmation electronic mail with monitoring information. To song your order, please click on the monitoring wide variety subsequent to “Track Your Shipment”.
Q: It has been 24 to forty eight enterprise hours and I have no longer acquired a delivery confirmation, why?
A: All orders are situation to a evaluation technique to defend our organization and customers. During height periods, the evaluate technique may additionally prolong previous our intention of forty eight hours. Please take word that we do no longer procedure orders on weekends and on holidays. If you nonetheless have not acquired a delivery affirmation inside seventy two hours, please e-mail us at firstname.lastname@example.org with your order number.
Q: If I did now not get hold of an e-mail how can I song my package?
A: Email us immediately at email@example.com with your order number.
Q: What if I do not understand my order number?
A: You may also log into your on line account to retrieve your order number. In the tournament that you do now not have an on line buying account you may additionally contact a patron carrier at (213) 748-3495 ext 104 from 9AM-5PM PST.
Q: My order used to be canceled, so why do I nonetheless see a charge?
A: Unfortunately, when an order is canceled you may additionally have a pending authorization which is now not an genuine charge. If paid with a debit card it ought to take up to 3 to 5 commercial enterprise days for the authorization to be removed. Credit card authorizations generally take up to seventy two hours to remove. If you have questions or issues about the pending authorization, please contact Customer Service at (213) 748-3495 ext 104 between 9AM-5PM PST.
Q: Can I exchange my tackle as soon as my order has been placed?
A: Once an order is submitted, we solely have a three HOUR window to manually trade the delivery address. Once an order is shipped, we do now not have the functionality to exchange it. To make an tackle change, electronic mail us at firstname.lastname@example.org or name us at (213) 748-3495 ext 104 between 9AM to 5PM PST.
Q: Can I exchange the size, color, or extent of my order?
A: Once an order is submitted we do no longer have the functionality to make any changes. To make a change, we would have to cancel the order and change it with the right information.
Q: My order suggests delivered and I did now not get hold of my package. What have to I do?
A: We take things like these very seriously. If your bundle suggests delivered and you are unable to stumble on the bundle please contact Customer Service at (213) 748-3495 ext 104 (9AM and 5PM PST) or please e mail us at email@example.com. Please be certain to have your order range and monitoring quantity with no trouble available.
Q: What if my merchandise is wrong or damaged?
A: We take things like these very seriously. Please contact us at once at (213) 748-3495 ext 104 (9AM-5PM PST) and let us comprehend so we can unravel these things in a well timed manner.
Q: What is your Return Policy?
A: At TIMOTEO/CELLBLOCK 13, we prefer you to be thrilled with your purchase. If for any motive you are no longer totally satisfied, you may additionally return or alternate your buy when it is introduced in SALEABLE condition. Simply follow the recommendations below:
Returns are eligible for a refund much less delivery if lower back inside 30 days.
Email firstname.lastname@example.org for an RA# “for a return authorization number”.
All sale or discounted gadgets are non-returnable.
Returns on full-priced merchandise will now not be time-honored after 30 days.
Unfortunately, we can’t exchange, substitute or credit score customized items.
We apprehend that returns are an vital preferences for our clients to have. To make sure a nice purchasing journey for all our customers, if we pick out an unreasonable return pattern, we might also prevent or refuse future transactions from such customers. We apprehend that returns are an essential picks for our clients to have. To make certain a tremendous buying experience, if we discover immoderate or unreasonable patterns of returns or complaints, we can also preclude or refuse future transactions.
Q: How can I return / alternate my order?
A: You can both deliver your gadgets to us at 1626 S. Central Ave., Glendale CA 91204. To return via the mail, you can begin with emailing us at email@example.com for an RA#. No returns will be allowed barring an RA#. In order to system a return or exchange, first attain a return authorization wide variety (RA#) by way of emailing firstname.lastname@example.org or calling (213) 748-3495. Once you have an RA#, you might also deliver or mail your gadgets to us at 1626 South Central Avenue, Glendale, California 91204. If you would like to convey your objects to us in person, please make positive to name at least three hours in advance to let us know.
Q: What if my merchandise is improper or damaged?
A: We express regret if any of your gadgets are whatever much less than perfect. You can both convey your item(s) to1626 South Central Avenue, Glendale, California 91204 or e mail us at email@example.com. If you would like to convey your objects to us in person, please make certain to name at least three hours beforehand to let us know.
Q: Will Timoteo & CellBlock13 cowl the return fees?
A: We do no longer cowl return transport fees.
Q: Who will pay for import taxes or customs expenses / VAT?
A: International clients are accountable for any extra costs.
Q: How lengthy will it take for my return to be acquired and a deposit issued?
A: Returns can take up to 5-7 commercial enterprise days to be processed and refunded. Please be cautioned this timeframe can take longer at some point of the vacation season.
Q: What is your favored technique for worldwide shipping
A: For global orders, we choose to ship to non-public residential or commercial enterprise addresses and no longer publish workplace boxes. If you pick out a PO Box as your transport tackle we will no longer have the choice of the usage of FedEx if we discover it to be a higher fit.
Q: How are the orders packaged?
A: All orders are discreetly shipped in both FedEx-branded Express packaging, simple white poly mailers, or in undeniable brown boxes.