A world life-style platform and a curator of wholesome beauty
OLIVE YOUNG brought the first Korean fitness and splendor shop in 1999, with the opening of the first store.
Since then, OLIVE YOUNG has led the market as the first and the best.
With an full-size archive of statistics collected over 20 years of history, OLIVE YOUNG leads the market as a curator of new developments and special products, bringing the advantages of splendor and fitness nearer to greater and extra humans each and every year. Through a community of 1,200 shops throughout Korea and the OLIVE YOUNG Global system, which offers gadgets of our preference to a hundred and fifty international locations round the world, OLIVE YOUNG is now stepping from “Korea’s No. 1 Health and Beauty Store” to turning into the “Global Lifestyle Platform” for all humans throughout the world.
OLIVE YOUNG personifies the records of fitness and splendor outlets in Korea.
Our superb upward jostle for the reason that 1999 is built on a commercial enterprise philosophy of championing co-prosperity and sharing
as properly as a new fee creation. Best summed up through our company spirit “First, Best and Differentiated,”
OLIVE YOUNG has remained actual to these desires from the beginning.
2019Lifestyle platform of ‘healty beauty’
Launched ‘OLIVE YOUNG Global Mall’
Launched flagship mall at T-mall in China and Rakuten in Japan
Construction of an built-in logistics core in the metropolitan vicinity completed
Selected as the No. 1 in the “Health and Beauty Store” category
for the 2019 National Customer Satisfaction Index (NCSI)
(Source: Korea Productivity Center)
2018Omni-channel carrier implementation
Launched ‘Same day Delivery, the first transport provider in the industry
Launched nice splendor meticulous care company ‘fillimilli’
2017Digital-based Lifestyle Trend Curation
More than 1,000 stores throughout Korea
Opened flagship keep in Gangnam, Seoul and renewed Myeongdong flagship store
Named great Health & Beauty manufacturer in the 2017 National Customer Satisfaction Index (NCSI)
(Source: Korea Productivity Center)
2016Ranked as the pinnacle manufacturer for trendsetters
Surpassed 1 trillion KRW in income revenue
Opened flagship save in Gwangbok
Ranked pinnacle in H&B Store section in 2016 National Consumer Satisfaction Index
(Source: Korea Customer Appraisal)
Promoted social cost initiatives
2015Led initiatives for fitness and splendor life-style culture
Signed settlement with Ministry of Trade, Industry and Energy to nurture regional
and specialized marketers
Launched ONLYONE ‘WAKEMAKE’ eye make-up and ‘ROUND A’ROUND’ as non-public labels
2014Integrated clever tech and retail
Merged with CJ Systems and renamed CJ OliveNetworks Co., Ltd.
Launched ONLYONE ‘DREAMWORKS’ personal label collection
in collaboration with film studio DreamWorks
Launched UNESCO Girls’ Education campaign
2013Advanced into the world market
Opened the first foreign places shop in Shanghai, China
Launched ONLYONE ‘XTM STYLE HOMME’ skincare
and ‘BOTANIC HEAL boH’ cosmetics as personal labels
2012Developed a life-style platform
Opened flagship save in Myeongdong, Seoul
Launched ONLYONE ‘SHINGMULNARA’ non-public skincare label
2011Increased income channels
Started an on-line buying mall
Opened keep in Busan, the first backyard Seoul
Began promoting dermocosmetics, before disbursed solely in pharmacies
2007Started to undertake differentiated strategies
Launched ONLYONE company ‘OLIVE YOUNG’
2002Debuted manufacturer identity
Separated from CJ CheilJedang
Established CJ OliveNetworks Co., Ltd.
1999Launched Korea’s first fitness and splendor retail business
CJ CheilJedang mounted the Health & Beauty Convenience (HBC) Business Division
Opened Korea’s first fitness and splendor keep in Sinsa-dong, Seoul
Creating Social Values Unique to OLIVE YOUNG
OLIVE YOUNG assist these who are susceptible and in need,
and we trust in boom that helps neighborhood communities. We additionally tackle troubles that problem humans round the world.
We see each buy of our merchandise as an act of have confidence and a deeper way to share our assets and values.
OLIVE YOUNG’s social campaigns are fun-filled and spirited.
Our dedication to our suppliers is sincere. When every person works together, we can create a higher world.
OLIVE YOUNG CSR ProgramsCorporate Social Responsibility
How we foster hope by way of displaying compassion
OLIVE YOUNG participates in a range of company social accountability (CSR) packages that replicate our cost for sharing.
Our campaigns leverage our distinct strengths as the main fitness and splendor store.
Our employees revel in getting concerned and our clients admire the brought social fee to their purchase.
UNESCO Girls’ Education Campaign
In November 2014, CJ Group hooked up a partnership with UNESCO and launched the UNESCO Girl’s Education Campaign to furnish gaining knowledge of possibilities for ladies disadvantaged of their instructional desires in creating countries. By making ready a number objects for donation, OLIVE YOUNG devises exciting and handy approaches for clients to participate, whilst additionally assisting clients donate some of their amassed reward factors every month on OLIVE YOUNG- merchandising fun techniques of working towards suitable consumerism and charitable acts. The campaign’s slogan ‘Beautiful Mind, Beautiful Change’ emphasizes how the splendor of our attitude can convey about stunning exchange for the girls’ futures. OLIVE YOUNG guarantees to take lead in merchandising donations that clients can enjoy, whilst turning in the message that small moves can have excellent value.
“Share with OLIVE” Employee Volunteer Corps
A volunteer agency of OLIVE YOUNG employees, “Share with OLIVE” practices sharing at neighborhood welfare amenities for low-income female and underprivileged children. All personnel at OLIVE YOUNG are blissful to volunteer, with the purpose to serve at least as soon as a year.
Pink Box Sharing Campaign
The Pink Box Sharing Campaign is a one-of-a-kind neighborhood provider application for low-income teenage girls. Each year, we donate sanitary napkins alongside with eco-friendly canvas luggage put collectively by using OLIVE YOUNG employees. Involving worker volunteers makes this campagin greater significant than easy donations of cash or goods. Several suppliers of women’s hygiene merchandise additionally make contributions disposable sanitary napkins toward the campaign.
OLIVE YOUNG CSV ProgramsCreating Shared Value
How we create a higher world through developing together
The exclusive nature of the fitness and splendor commercial enterprise is the suggestion in the back of OLIVE YOUNG’s developing shared fee (CSV).
We share techniques with our suppliers that allow us to develop and prosper together, whilst additionally collaborating in authorities applications for nearby communities that builds profitable partnership models.
“Happy Companion” with OLIVE YOUNG
In May 2015, OLIVE YOUNG and the Ministry of Trade, Industry & Energy signed an settlement to assist flip regional specialised merchandise into international bestsellers. In 2016, we launched the REAL manufacturer of the Regional Innovation System, an affiliation that helps small neighborhood producers in Korea. These producers are invited to take part in CJ Group’s Happy Companion project, which supports potential regional small corporations that produce effective products. The wonderful partnership is constructed by using creating advertising standards collectively that will make bigger product competitiveness and, ultimately, lead to boom for each the producers and OLIVE YOUNG
Which nations are accessible for shipping?
We are unable to ship to international locations that are no longer on the transport list
*Due to COVID-19 and different issues, the shipping offerings for some international locations are briefly suspended.
(example: CHINA, RUSSIAN FEDERATION, UKRAINE)
*The Country / Region can be eliminated or can also trade at any time upon the courier’s circumstances.
We are capable to ship to the following countries.
*For a full listing of nations handy for shipping, you can test the “Country / Region” listing on your CHECKOUT step.
- Shipping Company: DHL
AUSTRALIA (Oceania), BOLIVIA, GUAM, ICELAND, MACAU, NEW ZEALAND, OMAN, PANAMA, PHILIPPINES, PUERTO RICO, U.S.A, VENEZUELA
- Shipping Company: QXPRESS
HONG KONG, JAPAN, SINGAPORE
*Packages may additionally switch to EMS EXPRESS upon the courier’s circumstances
- Shipping Company: EMS
AUSTRIA (Europe), BELGIUM, BULGARIA, CANADA, CHILE, CYPRUS, CZECH REPUBLIC, DENMARK, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, INDONESIA, IRELAND, ISRAEL, KAZAKHSTAN, LUXEMBOURG, MALAYSIA, MEXICO, MONGOLIA,
NETHERLANDS, NORWAY, POLAND, PORTUGAL, QATAR, ROMANIA, SLOVENIA, SPAIN, SRI LANKA, SWEDEN, SWITZERLAND, TAIWAN Region, TANZANIA, THAILAND, UNITED ARAB EMIRATES, UNITED KINGDOM
Can I exchange my address?
Customers can request to trade the delivery u . s . if they by chance selected the wrong vacation spot solely for orders in [Payment Complete] stage.
Only the delivery tackle of orders can be modified in [Payment Complete] stage, and transport united states CANNOT be modified in any circumstances.
You can exchange your transport tackle by means of following the steps below:
– PC: My Account > My Shopping > Click on ‘Track Orders’
– App: Top Left (三) > Click on ‘Track Orders’
(Customers ordering to Australia and Austria: please double test the delivery u . s . earlier than you finalize your order).
Please double-check your tackle and zip code earlier than checkout.
Double-check your Zip code
To create or add new addresses, go to My Account > My Profile > Addresses and click on on the ‘Add New’ button.
If you fail to replace your tackle with the reputation of [Payment complete], please cancel the order and make new one with new address.
I desire to add every other object to my order
We can’t add every other object to an order which fee has been processed.
Also We can’t trade the alternative of an order that has already been placed.
To add any other gadgets or alternate options, please cancel your contemporary order and location a new one.
Cancellation is solely viable all through [Purchase Completed] status. (My Account > Track Orders)
Can I make purchases in currencies different than USD?
We solely be given USD as price currency.
The real quantity of charge may also fluctuate from the fee indicated in your Shopping Bag relying on the USD alternate charge of your bank.
Can I get a refund for back package?
We do no longer grant a refund and reship for following again packages:
– Packages delivered to flawed addresses
– Packages unclaimed by means of addressees
– Unsuccessful shipping due to inadequate data (e.g – dim recipient’s name, address)
– Unsuccessful shipping due to absence of addressees
– Notice related to customs tax from the delivery corporation can also or may also no longer be despatched to the recipient,
so no longer getting a observe can’t be viewed as a cause to get refund for back parcel.
– Please hold following up with the monitoring replace and if customs clearance gets delayed,
please contact nearby customs as soon as feasible and declare the parcel.
How to double take a look at your zip code:
Will I have to pay customs taxes on my shipment?
For worldwide orders/deliveries, the consumer is regarded the importer of the bought merchandise and will be accountable for any customs tax, import duties, items and offerings tax (GST), valued-added tax (VAT), or any comparable customs-related charges.
Customs insurance policies range with the aid of country, and Global Oliveyoung can’t make any ensures as to whether or not or now not shipments will be difficulty to customs-related fees. Please contact your neighborhood customs workplace for greater information.
In addition to customs fees, clients can also additionally incur different charges, such as administration or brokerage fees. These are coping with prices incurred due to customs processing and clearance of your shipment. Customers are required to pay the applicable courier carrier upon shipping of the shipment.
I can not see my monitoring wide variety for my order
Tracking codes are generated when the parcel is surpassed over to the courier(DHL, EMS Express).
After the parcel is transferred to the courier, the monitoring variety will be handy at your membership account inside 2-3 days.
[PC version]: MY ACCOUNT > MY SHOPPING > TRACK ORDERS
[Mobile App]: Top Left Menu (三) > TRACK ORDERS
Once, the monitoring range is provided, you may additionally additionally song your orders and get updates on the estimated shipping date at the following links.
▶ DHL Track & Trace URL: www.dhl.com/kr-en/home/tracking.html
▶ EMS Track/Confirm URL: ems.epost.go.kr/front.Tracking01Eng.postal
▶ QXPRESS Track URL: https://www.qxpress.net/
The paid quantity is distinct to my refunded amount
Customers can solely pay in USD for Olive Young (refund in USD too).
If the foreign money of customers’ financial institution playing cards is no longer in USD, there will be an trade in foreign money throughout the refund process,
and there would be a distinction in paid quantity and refunded quantity due to variations in trade fee over time.
We do now not reimburse for the variations in change rate
Payment can no longer be completed
Available debit/credit card manufacturers are Visa, Mastercard, AMEX, JCB, and UnionPay.
The instances the place card charge is now not accessible are determined below.
(1) Credit card accessed thru pass IP
(2) Credit card incapacity for non-stop payment
(3) Other motives (the agreement organization discovering a unsafe transaction, the fantastic time period having expired, etc.)
I’ve been requested to connect reproduction of my passport
The delivery organization has knowledgeable us that U.S Customs strengthens safety lately so they look at the parcel randomly and then require for the recipient’s identification.
Due to this security, when the transport employer desires extra facts of the recipient, Global Olive Young sends e-mail one by one to the recipient and asks for attaching the identification such as passport or ID card inside the time limit.
And the transport organization desires a reproduction of your passport with solely full title and birthday, so the different important points need to be masked.
If this data is now not provided, the parcel can now not be delivered successfully.
Therefore, It may also be inconvenient, however we might respect your cooperation.
Q. Why do I have to ship you the copy?
▶ Recently, the U.S. and neighborhood Customs Authorities have reinforced safety checks(DPSS; Denied Parties Security Screen). Hence, there has been a substantial extend in the variety of randomly requested passport copies to confirm recipients’ identification and transport information.
※ The system may additionally take time and the cargo will be launched inside a few days after the cross-check.
Q. Are all clients being requested to publish a replica of the passport/ID card to the courier for deliveries [On Hold]?
The method for clearance of DPSS is picked out randomly.
Orders with inadequate transport records may additionally be requested of copies as well.
Q. I’m uncomfortable with my non-public facts being exposed.
Q. Does this system purpose any private threat or disadvantage?
ONLY the Full Name and Date Of Birth will be forwarded and cross-checked to the reproduction of your passport/ID card.
As passport/ID facts is confidential, it is extraordinarily confined to be used for any different purpose.
All data is discarded right now after the process.
※ Please conceal, cover, masks or do away with all different details, barring for your Full Name and Date Of Birth to guard the relaxation of your private information.
Q. I refuse to ship a copy. Please cancel my order.
If the required data and reproduction are now not forwarded to the neighborhood customs & courier inside the time limit, your parcel can also be returned. According to the Shipping Policy, returned/canceled orders due to inadequate transport facts are ineligible for any form of compensation.