Who We Are
Seus Lighting is a main on-line retailer devoted to presenting revolutionary and outstanding lighting fixtures solutions. Founded with a ardour for illuminating spaces, our shop affords a extensive array of products, ranging from current designs to timeless classics. We accept as true with that the proper lights can bring up any space, developing a temper and bettering aesthetics.
Why Choose Seus Lighting?
Quality Assured: All our merchandise bear rigorous best tests to make sure that you get nothing however the best.
Diverse Range: From pendant lights to chandeliers, wall sconces to flooring lamps, we have a various vary of merchandise to cater to all your lighting fixtures needs.
Expertise: With years in the industry, we deliver a wealth of understanding and understanding to the table. Whether you are burdened about deciding on the proper bulb or placing up a precise light, our crew is right here to information you.
Eco-Friendly: We are dedicated to sustainability. A great element of our product vary is eco-friendly, ensuring minimal have an effect on on the environment.
Our Future Vision
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At Seus Lighting, we accept as true with that lights is no longer simply about visibility; it is about developing an experience, an ambiance, and telling a story. Each nook of a area holds potential, ready to be unearthed with the aid of the best light. Our philosophy is founded round this precept – the transformative energy of lighting.
Seus Lighting: Where Every Beam Tells a Story, Crafting Atmospheres One Glow at a Time
This slogan emphasizes that Seus Lighting would not simply supply lights solutions, however creates atmospheres and experiences for its users. Each mild no longer solely serves a useful reason however additionally tells a special story in the areas it illuminates.
Frequently requested questions
We are delighted to serve you. If you have any questions or feedback, please attain out to us at any time at email@example.com and we will be glad to assist you!
Ordering & payment
What are the prevalent techniques of payment?
We be given all foremost savings credit such as Visa, MasterCard, American Express, and Discover. We additionally be given PayPal, Apple Pay, Google Pay, Shop Pay and Seus Lighting issued present cards. AfterPay and Sezzle are each available, so you have the choice to store now and pay later.
It is secure to supply my savings card and private statistics online?
It is definitely secure to use your credit score card on our website. All touchy records is transferred the usage of the identical encryption and bodily protection used via economic institutions.
Can I location the order over the phone?
Yes, of course! Our cellphone assist group can assist you with ordering over the phone. Opening hours are Monday via Friday, nine am to five pm. We suggest that you contact us by using e-mail, as our smartphone line is typically busy.
Can I cancel or exchange my order?
If you want to make any modifications to your order, please e-mail firstname.lastname@example.org inside 12 hours of making your buy with the situation line of this e-mail must-read ‘CHANGE OF ORDER’ and our crew will get returned to you shortly. Please notice that if you want to cancel your order after it has already been processed, a cancellation charge may apply.
Do you have a fee healthy guarantee?
Seus Lighting does now not provide charge matching towards any third birthday party vendor.
Shipping & delivery
How lengthy is your processing time?
We system orders between Monday and Friday. All orders will be processed inside 2-7 commercial enterprise days after the date that the order was once positioned and shipped out in the subsequent 1-3 enterprise days. Please be aware we do no longer supply to PO Boxes. Please attain out to us if you do not acquire a transport affirmation inside 10 enterprise days after setting your order.
How lengthy is your delivery time?
You can anticipate your bundle to arrive in 5-20 commercial enterprise days relying on the delivery method, product(s), and your location. For extra small print related to the delivery time, please refer to our Shipping Policy.
Express Shipping: 5-13 Business Days
Standard Shipping: 10-20 Business Days.
Can I get my order faster?
Yes, you can! Please pick precedence processing and specific delivery to get your order(s) processed and shipped faster! Additional expenses will apply.
Returns & exchanges
What is your return policy?
We have a 1-month return policy, which potential you have 30 days after you get hold of your object to request a return.
To be eligible for a return, your object should be in the circumstance it used to be received. The product need to be unused and include all objects in the unique packaging. All merchandise ought to be again in the authentic packaging. You will additionally want a receipt or proof of purchase.
Items back inside 30 days will be eligible for a refund to the unique fee method. After 30 days returns are no longer accepted. Shipping charges for returns are the duty of the buyer.
Can I trade an item?
We do no longer take delivery of exchanges until damaged/broken, if there is injury to the fixtures, please contact us inside 15 days and we will assist substitute the broken components or fixture on a case by using case basis. The quickest way to make certain you get what you choose is to return the object you have and make a separate buy for the new object as soon as the return is accepted. Note that return transport expenses will now not be covered.
Can I return a personalized fixture?
Unfortunately, we can’t receive returns on custom-made orders as they are tailor made to the customer’s precise needs/preferences. If you are no longer at ease with your order, please attain out to us through e-mail and we will attempt our excellent to help!
Where can I discover dimensions and specifications?
All dimensions and specification facts are listed on every product web page below the drop-down menu. If you have any questions, please contact our group by means of email, phone, stay chat or contact us here.
How do I customise my order?
Please electronic mail us at email@example.com and inquire about your customization request. Our consumer provider group can let you be aware of if customization is viable and any expenses related with customization (if any). Once confirmed, you can region the order and ship us an e-mail with the order ID to affirm the remaining customization request. Things we can normally personalize consist of the shade of the fixture, putting lengths, size/number of lights, mild color, dimmable selections and more.
Can I buy extra guarantee on the fixture?
No! Each luminaire comes with its very own guarantee (1-2 years).
Can I buy components or substitute bulbs from you?
Yes, you can! We provide spare components or bulbs to our customers. Just contact us by using e-mail.