Hello and welcome to Sunthen!
Sunthen.com is the vicinity to discover the fantastic Electronics, Tools or every day requirements for each style and event on account that 2022. We entirely test the great of our goods, working solely with reliable suppliers so that you solely obtain the exceptional great product.
We at Sunthen consider in excessive best and top notch client service. But most importantly, we trust purchasing is a right, now not a luxury, so we try to supply the first-rate merchandise at the most cheap prices, and ship them to you regardless of the place you are located.
We constantly hold an eye on the ultra-modern developments in Electronics, equipment or day by day requirements and put our customers’ needs first. That is why we have blissful clients all over the world, and are delighted to be a section of the digital industry.
The pursuits of our clients are usually pinnacle precedence for us, so we hope you will experience our merchandise as lots as we experience making them handy to you.
If you’re searching for some thing new, you’re in the proper place. We attempt to be industrious and innovative, presenting our clients some thing they want, placing their wishes at the pinnacle of our precedence list.
What are the international locations you ship to and when can I get hold of my order?
You might also refer our shipping data for the nations we ship to and the costs and estimated shipping time.
What are the international locations you ship to and when can I acquire my order?
How an awful lot does delivery cost?
The fees of our merchandise fluctuate in accordance to the weight, size, location, delivery method, and warehouse you selected. You can view the estimated delivery costs on every product web page and at checkout(The remaining transport charge may be DIFFERENCE, please pay nearer interest to your mail box. Our purchaser provider group will notify you if there is any issue.)
-Ensure to have chosen the right shipping united states in the“Ship to”field on the pinnacle of every page;
-Choose a delivery method;
Will I have to pay worldwide taxes & duties?
Shipping charges paid throughout checkout do no longer consist of taxes and import duties.
We are no longer in a position to consist of import tax additionally due to the fact tax coverage will be special international locations and will exchange frequently. Your parcel can also be subjected to customs inspection and the evaluation of obligations and taxes will be in accordance with neighborhood regulations.
If taxes and/or responsibilities are incurred for your parcel, you will be accountable to cowl the costs earlier than shipping can proceed.
How do I exchange or cancel my order?
If your order has no longer been shipped yet, you can cancel or regulate your order by means of going to the “My orders” page. You can cancel bodily gadgets or orders that have not entered the delivery technique yet.
Confirm that your order is cancelled
After submitting the cancellation, you will get hold of a affirmation message on the screen.
Cancel objects is now not available
If you do no longer see Cancel objects without the order you favor to cancel, Sunthen may additionally have already shipped it.
If cancel alternative ts no longer on hand (because any other provider shipped this order). You will be requested to return it to our warehouse to get refund.
If it is shipped already, please area a new order and simply return the undesirable objects when you acquire them.
Will my order get canceled? Why?
Due to the international chips shortage, associated merchandise can also be out of stock at anytime. We are now not capable to observe up on each and every single item. In this case, we will ship a affirmation mail to you first.
If we do now not get a reply in 5 working days, your order will be canceled automatically.
How lengthy will it take to get hold of my refund?
The processing time varies from vicinity to region in accordance to your technique of price and regional policy. You can seek advice from us for my part to get the corresponding reply. We will strive our first-class to return the refund quantity to your charge account ASAP. Refunds will be lower back to the fee account inside 5 enterprise days. If it would not get it in time, please contact us freely.
How can I music my package?
After your order is shipped, your will get hold of every other e mail from us with the monitoring information.
You can discover monitoring data in your order details. If an order consists of a couple of items, every might also have separate shipping dates and monitoring information.
Some packages, such as wellknown global deliveries, don’t seem to be trackable.
If the estimated shipping date for your bundle has exceeded and your monitoring facts hasn’t changed, permit an extra day or two for the package deal to be delivered.
Why there is no monitoring facts for my package?
Here are some motives why monitoring records may additionally now not be available:
-The first bundle scan may also be on arrival at a regional hub close to the destination. This is frequent when delivery extent is high and applications are processed in bulk. Until this first scan, the provider might also now not well known receipt of the package.
-The first bundle scan may also no longer be till delivery.
-There can also be a prolong in updates to the monitoring database.
-Some shipments, such as Standard International shipments, are not trackable.
-Marketplace dealers do not usually supply us with monitoring statistics for their orders.
If the estimated shipping date for your package deal has passed, and your monitoring facts hasn’t changed, permit an extra day or two for the package deal to be delivered. Usually, programs arrive on or rapidly after the estimated shipping date.
Why I don’t get my package deal at the estimated transport date?
Possible motives for late transport encompass the following, you should contact us by means of email@example.com to take a look at the reputation or name the nearby categorical carrier to check.
-Missing apartment, building, floor, or unit number
-Severe climate conditions
-International customs procedures
My package deal is missing, What have to I do?
If your monitoring statistics suggests that your bundle used to be delivered, however you can not discover it inside forty eight hours of predicted delivery, we propose you observe the following guide:
-Verify the transport tackle in Your Orders.
-Look for a note of tried delivery.
-Look round the transport area for your package.
-See if any person else standard the delivery, except you have fitness or protection worries about doing so.
-Some applications tour via a couple of carriers; take a look at your mailbox or anyplace else you get hold of mail.
-Wait forty eight hours. In uncommon cases, programs may also say delivered up to forty eight hours earlier than arrival.